SocialRUSH privacy
Your privacy, explained clearly.
Learn what information SocialRUSH may use to operate accounts, orders, payments, support and creator tools.
Privacy at a glance
The information behind your experience
We collect information you provide and limited technical information generated when you use the platform.
Account data
Used to manage access and your customer dashboard.
Order data
Used to deliver, track and support campaigns.
Payment data
Used for payment verification, wallet credits and records.
Support data
Used to understand and resolve your request.
01 / Information
What information we collect
Information may include your name, email address, profile information and enquiry details; account, wallet, transaction, order and support records; and public profile, page, post, channel or video links submitted for campaign delivery.
We also collect limited technical information, including device, browser, IP address, access time and security logs generated when you use the platform.
02 / Purpose
How information is used
Account data
Account access and customer dashboard
Order data
Campaign processing, status and tracking
Payment data
Payment verification, wallet credits and reconciliation
Support data
Resolving customer questions and issues
SocialRUSH uses information to operate accounts, verify payments, credit wallets, process campaigns, provide support, prevent abuse, improve security and meet legal obligations. Aggregated or de-identified information may be used to understand platform performance and improve the customer experience.
03 / Orders
Public links and campaign data
For certain services, SocialRUSH requires a public profile, page, post, channel or video link as the campaign destination. These links and related order details are used for delivery, tracking, troubleshooting, refill review and support.
Do not share
- Social-media passwords
- One-time passwords (OTPs)
- Recovery codes
When required
- The correct public destination link
- Your order ID
- A payment reference for support
Customers must have lawful authority to submit the public destinations they provide. For more safe-ordering guidance, contact SocialRUSH support.
04 / Payments
Payments and wallet privacy
New payments are processed by Cashfree. SocialRUSH does not store complete card details. Payment providers process information under their own privacy and security terms.
Account, wallet and transaction records may be retained as part of service delivery, accounting, dispute management, fraud prevention and legal requirements.
05 / Support
Support requests
Support records may include account and order information, payment references and the details you provide about an issue. This information is used to respond to and resolve your request.
Please include only information needed to help with the issue. Never send passwords, OTPs or recovery codes in a support request.
06 / Creator Tools
How Creator Tools handle inputs
Some Creator Tools process inputs directly in your browser. For example, the image-resizing tools describe browser processing on their pages. Creator Tools do not require a social login or social-media password.
Where a tool behaves differently, its page should describe that behavior. Explore Creator Tools
09 / Your choices
Your choices and requests
You may request access, correction or deletion of eligible personal information by emailing support@getsocialrush.com. Certain transaction, security or legal records may need to be retained.
Privacy request flow
- 01 Review this policy
- 02 Identify your concern
- 03 Contact SocialRUSH
- 04 Provide only necessary information
10 / Contact
Updates and contact
We may update this policy as our platform or legal obligations change. For privacy questions, email support@getsocialrush.com or use our contact page.
Quick answers
Privacy FAQ
Does SocialRUSH need my social-media password?
No. Submit the correct public destination link when a service requires one. Do not provide passwords, OTPs or recovery codes.
What information is needed for an order?
Order and campaign information can include the selected platform, service, quantity, public destination link, status and pricing or payment details.
Does SocialRUSH store my payment card details?
New payments are processed by Cashfree. SocialRUSH does not store complete card details.
How can I contact SocialRUSH about privacy?
Email support@getsocialrush.com or use the contact page with only the information needed to address your question.
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