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SocialRUSH privacy

Your privacy, explained clearly.

Learn what information SocialRUSH may use to operate accounts, orders, payments, support and creator tools.

Privacy at a glance

The information behind your experience

We collect information you provide and limited technical information generated when you use the platform.

Account data

Used to manage access and your customer dashboard.

Order data

Used to deliver, track and support campaigns.

Payment data

Used for payment verification, wallet credits and records.

Support data

Used to understand and resolve your request.

01 / Information

What information we collect

Information may include your name, email address, profile information and enquiry details; account, wallet, transaction, order and support records; and public profile, page, post, channel or video links submitted for campaign delivery.

We also collect limited technical information, including device, browser, IP address, access time and security logs generated when you use the platform.

02 / Purpose

How information is used

Account data

Account access and customer dashboard

Order data

Campaign processing, status and tracking

Payment data

Payment verification, wallet credits and reconciliation

Support data

Resolving customer questions and issues

SocialRUSH uses information to operate accounts, verify payments, credit wallets, process campaigns, provide support, prevent abuse, improve security and meet legal obligations. Aggregated or de-identified information may be used to understand platform performance and improve the customer experience.

03 / Orders

Public links and campaign data

For certain services, SocialRUSH requires a public profile, page, post, channel or video link as the campaign destination. These links and related order details are used for delivery, tracking, troubleshooting, refill review and support.

Do not share

  • Social-media passwords
  • One-time passwords (OTPs)
  • Recovery codes

When required

  • The correct public destination link
  • Your order ID
  • A payment reference for support

Customers must have lawful authority to submit the public destinations they provide. For more safe-ordering guidance, contact SocialRUSH support.

04 / Payments

Payments and wallet privacy

New payments are processed by Cashfree. SocialRUSH does not store complete card details. Payment providers process information under their own privacy and security terms.

Account, wallet and transaction records may be retained as part of service delivery, accounting, dispute management, fraud prevention and legal requirements.

05 / Support

Support requests

Support records may include account and order information, payment references and the details you provide about an issue. This information is used to respond to and resolve your request.

Please include only information needed to help with the issue. Never send passwords, OTPs or recovery codes in a support request.

06 / Creator Tools

How Creator Tools handle inputs

Some Creator Tools process inputs directly in your browser. For example, the image-resizing tools describe browser processing on their pages. Creator Tools do not require a social login or social-media password.

Where a tool behaves differently, its page should describe that behavior. Explore Creator Tools

07 / Technical information

Cookies, analytics and logs

SocialRUSH uses cookies for account and site functionality, including a display-currency preference and an analytics session cookie. Limited technical information and security logs may also be generated when you use the platform.

Analytics information is used in the ways described above: to understand platform performance, improve customer experience, prevent abuse and improve security.

08 / Sharing & retention

Third parties, sharing and security

We may use vetted hosting, database, email, analytics and campaign fulfilment providers where reasonably necessary to operate SocialRUSH. Information may also be shared with authorized personnel, advisers, payment providers or authorities where necessary for service delivery, security, legal compliance or protection of rights. We do not sell personal information.

We retain information for service delivery, accounting, dispute management, fraud prevention and legal requirements. SocialRUSH uses reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.

09 / Your choices

Your choices and requests

You may request access, correction or deletion of eligible personal information by emailing support@getsocialrush.com. Certain transaction, security or legal records may need to be retained.

Privacy request flow

  1. 01 Review this policy
  2. 02 Identify your concern
  3. 03 Contact SocialRUSH
  4. 04 Provide only necessary information

10 / Contact

Updates and contact

We may update this policy as our platform or legal obligations change. For privacy questions, email support@getsocialrush.com or use our contact page.

Quick answers

Privacy FAQ

Does SocialRUSH need my social-media password?

No. Submit the correct public destination link when a service requires one. Do not provide passwords, OTPs or recovery codes.

What information is needed for an order?

Order and campaign information can include the selected platform, service, quantity, public destination link, status and pricing or payment details.

Does SocialRUSH store my payment card details?

New payments are processed by Cashfree. SocialRUSH does not store complete card details.

How can I contact SocialRUSH about privacy?

Email support@getsocialrush.com or use the contact page with only the information needed to address your question.

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